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5-Year Warranty with Service and Immediate Replacement
Every BlueOptics Transceiver, Active Optical Cable (AOC) or BlueLAN Direct Attach Cable (DAC) product from CBO is covered by an unlimited 5-year functional warranty with immediate replacement service. If, contrary to expectations, you experience problems or loss of performance with your product within this period of time, our friendly sales team will be happy to assist you in solving the problem and help you to find a quick solution. In case of an unexpected defect of a product, CBO offers the possibility of advance replacement. If available from stock, you will receive a free replacement module or cable for your switch, router, server or storage system, etc. on the next working day to keep downtime in your network as low as possible. Our warranty program does not include any hidden costs, or hidden traps due to restrictions that may cause you trouble or cost you time and money. Don't waste any more time thinking about what's behind the warranty terms of a product. The full scope of service and the replacement option of the product in the event of a defect are granted for the entire warranty period. Benefit now from the CBO advantages.
Lifelong Support for the Products from your Order
For the entire product life cycle, you will of course always receive technical support from our employees by e-mail and telephone. In the event of questions, errors in your planning or unexpected problems with CBO products, we will always be happy to help you find a quick solution so that you can maintain the availability of your network and/or meet deadlines for projects. Benefit from our know-how and save yourself the guesswork of finding a solution. We are happy to help you with words and deeds. Contact us now for an individual offer.
Lightning fast RMA Process from CBO
BlueOptics and BlueLAN products are manufactured exclusively with high-quality brand components from traditional companies with expertise for the manufacture of components for optical or copper-based data transmission. For this reason and thanks to a special design, BlueOptics and BlueLAN products achieve an above-average lifetime. As with all electronic products, a failure or defect can rarely occur. In the event of such an unexpected circumstance, you can register an RMA (Return Material Authorisation) case with CBO within the warranty period for the return and replacement of your product. An RMA number is a unique identification number for your return, which you must include on your return. This serves to speed up the RMA process. You can request an RMA number here.